I’ve gotten much better with practice, but I used to make scripts for phone calls. I would panic and forget my own damn name, phone number, why I was calling, freak out and hang up.
I used to over rehearse where if anyone would go off script it would immediately become word soup. Now I just have bullet points and feel comfortable with long pauses up collection my thoughts.
I have taped my phone number to my monitor so that if I have to leave an unexpected voicemail, I can read it. Every. Time.
It used to take me most of the day to script and get up the courage to make a phone call, and if I unexpectedly got voicemail, I’d have to hang up, script a voicemail and call back to leave it. I’ve at least done it enough and listened to how others do it enough that I can do it now. But I still email way more, only call when I have to, and now worry about whether it will be the right time of day or.in the right point of their workflow for me to call. 🤦♀️
I’ve gotten much better with practice, but I used to make scripts for phone calls. I would panic and forget my own damn name, phone number, why I was calling, freak out and hang up.
I used to over rehearse where if anyone would go off script it would immediately become word soup. Now I just have bullet points and feel comfortable with long pauses up collection my thoughts.
I have taped my phone number to my monitor so that if I have to leave an unexpected voicemail, I can read it. Every. Time.
It used to take me most of the day to script and get up the courage to make a phone call, and if I unexpectedly got voicemail, I’d have to hang up, script a voicemail and call back to leave it. I’ve at least done it enough and listened to how others do it enough that I can do it now. But I still email way more, only call when I have to, and now worry about whether it will be the right time of day or.in the right point of their workflow for me to call. 🤦♀️