Maybe you need better signage. Maybe you need to reverse the direction of the door. Maybe you could automate the door. Or maybe the user is just fucking stupid. 😄
In Software Development it ultimatelly boils down to “are making software for the end users or are you making it for yourself?”
Because in your example, that’s what ultimatelly defines whose “wrong” the developer is supposed to guide him/herself by.
(So yeah, making software for fun or you own personal use is going to follow quite different requirement criteria than making software for use by other people).
If they tried opening the door the wrong way, the door is wrong.
there’s a difference between trying to open a door from the hinged side, vs designing a door that has 14 different deadbolts, and three latches on it.
One of those is user error, the other is designed complexity generally being a hindrance to the user.
Maybe you need better signage. Maybe you need to reverse the direction of the door. Maybe you could automate the door. Or maybe the user is just fucking stupid. 😄
The philosophy is that the user’s intuition is never wrong because that’s what we’re trying to accommodate.
Also, if you have to post a sign, it’s probably broken by design. Users don’t read.
“Wrong way” for whom?
In Software Development it ultimatelly boils down to “are making software for the end users or are you making it for yourself?”
Because in your example, that’s what ultimatelly defines whose “wrong” the developer is supposed to guide him/herself by.
(So yeah, making software for fun or you own personal use is going to follow quite different requirement criteria than making software for use by other people).