I like dunking on poor journalism as much as the next guy but Microsoft isn’t just some local office in Redmond. They’re a giant international megacorp with 200k+ employees. Their PR is 24/7. If they didn’t respond immediately, it means they don’t care to.
I’m the same: I used it a ton when I first got it and now it’s collecting dust. Here are my personal issues with it:
I guess I essentially just wanted a Switch that could use my Steam library for 2D indies and older games.
Aside from that, I think I also kinda bought it to rejuvenate my interest in gaming, but it only did that for a few months. That has nothing to do with the Deck though.