Anytime you see a password length cap you know they are not following current security standards. If they aren’t following them for something so simple and visible, you’d better believe it’s a rat infested pile of hot garbage under the hood, as evidenced here.
Lots of people see getting a haircut as a time to chat, and the longer the job the more it feels you’ve got your money’s worth. Not me, but lots of people look at it that way. I imagine that’s why your barber drew it out for an hour and talked the whole time. I hope you find a barber that gets you.