Well the only possibility is that it’s a DNS or VPN issue, cause like Kai said, we haven’t had any downtime, let alone one that lasts hours at a time.

Basically. If you go to a certain website, that’s one instance, and if you go to another website (that’s also on Lemmy), that’s a different one.

Are you sure you’re talking about this one (And you’re on this site?) Double checked it isn’t your own internet? By “down” do you mean some posts don’t work, all posts, or you can’t access the site at all? Also, are you far from where the server is hosted from, which is Europe?

AFAIK this server has had 100% uptime (but I’m not the hoster so I can’t say for certain. We definitely never encountered any major downtime or crash.) There are hourly restarts to fix the image service, maybe that’s what you’re referring to? Those only last a few moments and other instances, like lemmy.world, do it too. (In fact they do it at every 30 minutes, which we’ve considered doing too)