Thanks but that was pretty much the last straw on Amazon in my life so I hope to never use this information. 😜

You were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon

I would try this and say “I’m about to die” by accident and then spend five minutes explaining the mistake and five days thinking about it. No thanks,.