Is there some rule that employees have to follow that doesn’t allow customers to bag? Or is it just that they’re incentivized to offer? I’d love some input from people who have worked in some of the bigger companies. For reference, I mostly use Publix.
when I worked as a grocery store cashier for a few months, I dont think I was ever given any kind of rule that customers couldnt bag. Usually both the customer and I would bag things, sometimes they’d stand and let me do it, and once or twice they were just like “It’s okay, let me take care of it” and Id let them do it. Never considered it rude or anything.