Went to order some cat treats and saw that I could get a 25% discount when I sign up for Amazon’s subscribe feature.

So I clicked on it and the total in my cart didn’t reflect a 25% discount.

When I went back to see what was up, I noticed that the discount went down to 5%.

Unclicking the box will show a 25% discount again…

UPDATE: A commenter mentioned that the text reads “up to 25%”, so I went to a different item, added it to my cart and got:

But clicking on that checkbox also brings it back down to 5%.

  • FiveMacs@lemmy.ca
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    4 months ago

    I’d file a report to the FTC or whatever your governing body is for deceptive billing practices, provide all the proof possible then immediately cancel any and all Amazon accounts and never look back.

    Scamazon provides nothing of benefit.

    • Showroom7561@lemmy.caOP
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      4 months ago

      Scamazon provides nothing of benefit.

      Unfortunately, they are still the most affordable place to shop for many of the things I need. Our local walmart has the same treats for $1 more “on sale” and our local petsmart is $2 more. 💀

      Nuts, seeds, and dried fruit are significantly more if I get them locally.

      I have to pick one evil.

    • ShadowCatEXE@lemmy.world
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      4 months ago

      I mean, the top says “up to”, which technically means Amazon doesn’t even need to apply a discount. I would be more concerned if it said “save 25% today” and then dropped to “save 5% today.”

      • Showroom7561@lemmy.caOP
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        4 months ago

        But it’s not a slot machine. It’s not “click and see what discount you get”.

        And for what it’s worth, I went to a different item, added it to my cart, got the following:

        Clicked on it and it went to 5% 🤷‍♂️

        • nul@programming.dev
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          4 months ago

          Ok now I’m invested. What happened to up to? That’s supposed to be their excuse, that there’s some sacrificial lamb out there, which knocks a quarter of the price off for subscribers, this one just wasn’t it. Now you locate the rare holofoil “no up to” Amazon listing and you don’t get the 25%? Tyranny I say! We must overthrow! We demand up to 100% of the means of production!

          • Showroom7561@lemmy.caOP
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            4 months ago

            The one missing “up to” was the same product, but a different flavour.

            I feel like I’m in some weird a/b testing, but it looks super deceptive regardless.

    • Showroom7561@lemmy.caOP
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      4 months ago

      Plot twist, there’s actually no way to get “up to 25%”. It simply isn’t a tier they offer for their subscribe and save option 😱

  • shadowSprite@lemmy.world
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    4 months ago

    I noticed a few months ago that if I would put things in my cart and not order them right away, the price in my cart would jump a lot without notice, but the price on the page would stay the same. Like, I added something that was $30 to my cart, 2 days later it was $50 in my cart but the store page still showed the price as $30 and there wasnt the usual “an item in your cart changed price” message. I had to delete it from my cart and re-add it to get the price to drop. There was no deal, it wasn’t subscribe and save, nothing. This happened multiple times. I also had prime and couldn’t tell you the last time my shipping took less than 2 weeks, and I live near a city. I’ve since canceled prime and stopped ordering from Amazon unless I can’t find what I need elsewhere. Want to scam me, fuck you.

    • Showroom7561@lemmy.caOP
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      4 months ago

      I’m not surprised to hear of strange happenings like that.

      There were a few months several years ago were I’d randomly have like THOUSANDS of a single item added to my cart. Stuff I’d never order, never wish list, and never searched for.

      Sometimes my shopping cart would have like $15,000 worth of stuff in it.

      They couldn’t explain it, and the mystery was never solved.

        • Showroom7561@lemmy.caOP
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          4 months ago

          Yeah, did that after the first time. Enabled 2fa, too. Checked for any other devices that have access to my account, and nothing came up.

          It happened several more times, and nobody could figure out why.

          I thought Alexa might have been a culprit, but I have the option to order using Alexa disabled. Strangest thing ever.

    • Steal Wool@lemm.ee
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      3 months ago

      Same. I had some books in my cart that I was planning on ordering, next day they were all significantly more expensive…

  • Psaldorn@lemmy.world
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    4 months ago

    I think you need to add a certain number of shipments for it to reach the higher bands of savings. It looks slightly different in the UK, but probably the same mechanism.

    It was pretty handy for diapers and such when babies were born. (But then you read about how they killed diaper companies to achieve it 😑)

    • Showroom7561@lemmy.caOP
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      4 months ago

      I think you need to add a certain number of shipments for it to reach the higher bands of savings.

      Yes, they do things in tiers.

      However, when I look at all the items available under “subscribe & save”, there are only three tiers that I see: 5%, 10%, and 15% with most being 5% / 15%.

      In the pet food section specifically, the discounts range from 0% to 10% with most being 5%.

      Why would Amazon even tell me that I’ll “save 25% today” on the item if that’s never even achievable?🫠

      • herescunty@lemmy.world
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        4 months ago

        You have to have 5 items in a subscribe and save delivery to get the maximum discount listed on each of the items.

        If you put your 25% item into a delivery next month and also subscribe to 4 other items in the same monthly delivery that show “up to 10%” discount, you’ll get 25% off the first item and 10% off the other 4.

        Remove one item so you only have 4 items in the delivery and you’ll probably (I’m simplifying) get the lowest mentioned discount on each item rather than the highest - e.g. 5% instead of 25%.

        • Showroom7561@lemmy.caOP
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          4 months ago

          What about the item that says “SAVE 25% TODAY”, rather than “up to 25%”? That one also gave me 5% after I clicked on it.

          I’ve used subscribe and save in the past, so I know how the program works. But I can’t recall this wording/behaviour before, and it was always clear what discount I would get before clicking on subscribe.

          Edit: Ok, the above strangeness only happens when the item is in the shopping cart. When I view the item’s full page listing, it says “subscribe and save 5% now and up to 10% on repeat deliveries”. So where the “25% now and 15% later” thing comes from, I have no clue. But it almost tricked me.

            • Showroom7561@lemmy.caOP
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              4 months ago

              LOL. Probably.

              Better than Walmart’s subscription service, though. They don’t even warn you that something is about to ship, they just ship!

              Amazon at least asks you to review the next shipment (which they tend to ship WAAAAY too early, 100% of the time).

    • Showroom7561@lemmy.caOP
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      4 months ago

      See the update. It also showed “Save 25% today.”

      The “up to” amount isn’t actually possible to get for this item.